ChatGPT: An Evolution Rather than a Revolution
Humans are mesmerized every time they see animals or robots showing human-like abilities. That's why parrots have been a popular pet for centuries, and videos of gorillas observing caterpillars or dancing Boston Dynamics robots still garner interest years after their internet debut. Open AI's ChatGPT, an AI-powered chatbot, was the most recent example of this phenomenon, taking the internet by storm in December 2022. People rushed to find out what it was all about, and 1 million people had used it within the first week of its launch.
We previously listened to AI-powered coding assistants like
Github Copilot and Open AI Codex. However, neither of those two predecessors
generated the buzz ChatGPT did. This might have something to do with how Open AI trained its latest chatbot. While developing
ChatGPT, AI trainers ranked the answers given by the language model, providing
the AI with a benchmark to train on and fine-tune its answers. As a result, the
ChatGPT's reactions turned out to be more human-like. The chatbot can get into
lengthy arguments with users, deflect questions that can get it in trouble, and
backpedal when it is wrong. Reactions like these make the experience more
believable and all the more awe-inspiring for people who give it a try.
However, although ChatGPT
seems to have nailed the style, its content needs to improve significantly. The
good news is that ChatGPT appears to be a marked improvement over its
predecessors when it comes to bias and discrimination in the texts generated.
While Copilot and Codex were frequently criticized for insensitive remarks,
ChatGPT does a much better job in this regard, which is a testament to Open
AI's meticulous moderation efforts to avoid scandal.
Not the search tool we all hoped for:
The real surprise here is the
failure of ChatGPT to reliably retrieve factual information, something one
would think would be one of the strong suits of such a tool. But it turns out
context matters more than we give it credit for, and ChatGTP is not as good at
reasoning as it is at pattern recognition.
Failure to retrieve information spelled doom for Galactica, too. Meta's attempt
at creating an AI-powered chatbot, Galactica, was launched with the express
purpose of finding facts and information, but it was pulled out of service after
just two days of operations as it provided its users with wrong information.
Similarly, ChatGPT tends to make up facts whenever it feels like it, and it may
be challenging to determine how much of what it says is pure fabrication. The
fact that it lets you down when you want precise, factual information is what
will keep ChatGPT from replacing Google as the go-to search engine unless Open
AI does something about it.
For now, ChatGPT looks like a
social media trend that we go through every few months. However, the AI power
that underpins this tool can have dramatic effects on different aspects of our
lives once it gets more polished.
Conclusion:
ChatGPT is an impressive tool for
demonstrating the current capabilities of AI and giving us a hint of its future
potential. However, it is not the radical AI breakthrough that people have been
looking forward to for some time. It is not dependable and polished enough to
produce end products yet. But it still is a step up from tools like Copilot and
Codex in terms of taking some burden off people and increasing efficiency. The
hope is that ethical concerns will be front and center while using tools like ChatGPT,
and they will be employed with an eye to taking humanity forward.
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